The Field Service Management blog
Praxedo’s blog: news, insights and thought-leadership
Discover industry best practices for Field Service Management, building deeper customer relationships, facilitating the technician’s job, and more!
Discover industry best practices for Field Service Management, building deeper customer relationships, facilitating the technician’s job, and more!
- Maintenance
- Internet of Things
- Artificial Intelligence
- Technologies
The maintenance services smart cities need
Smart cities are loaded with sensors in urban infrastructure and street furniture. And they all need predictive maintenance. As cities evolve to 5G and leverage City Information Modeling (CIM) technologies, the trend will grow. This is the city of the future. The first step in making a city “smart” is to equip street […]
January 6, 2021
6 min. read
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- Gestion d’interventions
- Field Service Management
- Technician
- Software
How to choose the right field service management solution: The Guide to download!
December 22, 20203 min. read
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- Field Service Management
- Technician
- Customer Satisfaction
- Technicien
- Work orders
How to “manage” angry customers in field service management
December 16, 20205 min. read -
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- Maintenance
- Technician
- Security
- Technicien
- Work orders
- Mobile app
Ensuring the safety of maintenance technicians
November 25, 20205 min. read -
- Maintenance
- Technician
- Safety
- Technicien
Maintenance: how exoskeletons reduce workplace strain
November 19, 20206 min. read -
- Maintenance
- Technician
- Artificial Intelligence
- Technicien
Bringing the benefits of computer vision to maintenance technicians
November 4, 20205 min. read -
- Maintenance
- Technician
- Recruiting
- Recrutement
How to successfully integrate new maintenance technicians
October 21, 20206 min. read -
- Mobility
- Field Service Management
- Technician
- Software
Field service management: why maintenance technicians need to learn eco-driving
October 7, 20206 min. read -
- Field Service Management
- Productivity
- Customer Satisfaction
- Optimisation
[White paper] Field Service Management in the UK Domestic Boiler Market : Opportunities for digitisation
September 21, 20202 min. read -
- Field Service Management
- Software
- Logiciel
Field service management: 7 tips for successful digital transformation
September 16, 20206 min. read -
- Artificial Intelligence
- Customer Satisfaction
- After-sales service
- Customer satisfaction
- Work orders
Humanizing customer service in a digital world
September 2, 20206 min. read
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- Field Service Management
- Customer Satisfaction
- SAV
- After-sales service
- Customer satisfaction
- Work orders
Field service management: 4 tips to effectively manage customer complaints
August 26, 20206 min. read -
- Field Service Management
- Technician
- Artificial Intelligence
- Geolocation
- Software
How to reduce time on the road for field technicians
August 12, 20205 min. read -
- Mobilité
- Maintenance
- Mobility
- Internet of Things
- Technologies
- Mobile app
What 5G will bring to maintenance
July 23, 20205 min. read -
- Field Service Management
- Productivity
- Customer Satisfaction
- Optimisation
[White paper] Field Service Management in the UK E-Security Systems Market : Opportunities for digitisation
July 17, 20202 min. read -
- Field Service Management
- Technician
- Safety
Field service management: How to reduce the risk of accidents for technicians on the road
July 9, 20207 min. read -
- Maintenance
- Technologies
- Work orders
Using robots for maintenance
June 17, 20205 min. read -
- Maintenance
- Artificial Intelligence
- Customer Satisfaction
6 predictions for field service management in 2020
March 11, 20205 min. read -
- Secteurs d’activité
- Field Service Management
- Software
- Safety
Pest control and disinfection: choosing the right field service management software
Februar 26, 20205 min. read -
- Field Service Management
- Optimization
- Customer Satisfaction
- Work orders
Field service management: 5 bad practices to abandon in 2020
Februar 5, 20206 min. read -
- Field Service Management
- Software
- Optimization
- Software
Deploying field service management software: 3 major mistakes to avoid
January 22, 20205 min. read -
- Field Service Management
- Technician
- Optimization
- Work orders
5 tips for better field service scheduling
January 8, 20206 min. read -
- Field Service Management
- Technician
- Productivity
- Optimization
- Work orders
5 Tips for Better Field Service Scheduling
January 8, 202013 min. read -
- Field Service Management
- Software
- Customer Satisfaction
10 good reasons to use field service management software
December 25, 20197 min. read -
- Maintenance
- Technician
- Productivity
- Recrutement
The ideal qualities in field technicians
November 27, 20195 min. read -
- Secteurs d’activité
- Maintenance
- Optimization
- Technicien
- Service
Why maintenance is so important in the air conditioning industry
September 3, 20195 min. read -
- Field Service Management
- Technologies
- Software
- Big Data
- Customer satisfaction
Why field service management solutions need chatbots?
August 15, 20196 min. read -
- Optimization
- Service
- Work orders
Real-time and responsive: The new standard for after-sales service
August 8, 20196 min. read -
- Field Service Management
- Software
- Work orders
- Optmisation
3 ways to simplify Field Service Management
July 9, 20195 min. read -
- Secteurs d’activité
- Maintenance
- Technician
- After-sales service
- Work orders
Maintenance challenges in the retail industry
June 19, 20195 min. read -
- Mobility
- Field Service Management
- Technologies
- Cloud
- Work orders
Reducing the carbon footprint of field service management
May 7, 20195 min. read -
- Field Service Management
- Productivity
- Analytics
- Software
- Work orders
How to streamline field service management
March 12, 20195 min. read -
- Maintenance
- Technician
- Technologies
- Productivity
Using virtual reality to recruit and train service technicians
March 5, 20196 min. read -
- Field Service Management
- Optimization
- Software
Field service management software: the key to turning technicians into super technicians
Februar 26, 20195 min. read -
- Maintenance
- Artificial Intelligence
- Technologies
- Work orders
Maintenance in the factory of the future
Februar 19, 20196 min. read -
- Technician
- Artificial Intelligence
- Productivity
- Mobile app
How AI and augmented reality give maintenance technicians super powers
Februar 5, 20195 min. read -
- Field Service Management
- Customer Satisfaction
Field service management: how to improve the customer experience
January 29, 20195 min. read -
- Field Service Management
- Software
- Optimization
- Software
- Work orders
Field service management software: the crucial role of APIs in an interconnected world
January 22, 20195 min. read -
- Maintenance
- Software
- Optimization
6 steps to choose your maintenance software
December 20, 20186 min. read
