Manage jobs for any mobile field service industry—from start to finish
Boost your team’s performance with a Field Service Management solution that satisfies all of your customers’ needs, no matter the industry
All the features of a complete business solution
In the office,
make job planning simple
Dispatch managers have a complex job of juggling between the management of work order requests and keeping tech schedules up-to-date. Make their job easier and guarantee service excellence. Organising schedules for field techs is always smooth sailing with our Field Service Management solution.
Intuitive features designed to optimise your field service processes
A web app tailored to your industry
Praxedo offers unique and flexible configuration tools that allow you to adapt to any business specifications.
Learn moreA web platform designed with your dispatcher in mind
Praxedo uses an advanced configuration system. Not only does it optimise work order management, but it also adjusts to your organisation.
Learn moreOptimise scheduling
Praxedo helps you optimise even the most complex schedules, according to your own constraints and those of your customers.
Learn morePerformance tracking
Gain more control with a complete, custom analysis based on real-time and retroactive work order management.
Learn moreIn the field,
effectively carry out your assignments
Field techs equipped with the Praxedo app feel empowered having access to all work order information at the palm of their hands.
A rich feature set designed for techs on the move
Connected mobile teams
The Praxedo mobile app offers around-the-clock connectivity to technicians, even when they’re out of range!
Learn moreAutonomy in the field
With the Praxedo app in hand, technicians optimise their own productivity while out on jobs.
Learn moreInformation exchange in the field
Field techs are prepared in advance for every service call with access to job details and history. Your knowledge on customers is enhanced with the info they gather in the field.
Learn moreDigitised work order reports
Build customisable forms and instantly receive reliable reports on the mobile app.
Learn moreCustomer satisfaction
that just keeps getting better
Gain the loyalty of your customers by giving them the experience they expect with effortless, real-time communication and total transparency through job updates.
TOOLS THAT MAKE ALL OF YOUR CUSTOMERS HAPPY
Grant access to the customer portal
Work more closely with your customers by giving them direct access to status updates for their work orders.
Learn moreAutomated job tracking alerts
Set up text or email notification alerts to tell your customers how your services are going.
Learn moreImprove the customer experience
Your customers are notified when your field tech arrives, can sign the work order report right away, and can pay for a job well done on the spot.
Learn morePraxedo also offers a well-versed customer support team
Step 1.
Before you subscribe
Our pre-sales team will actively listen to your business requirements and help you better understand how Praxedo can meet your expectations.
Step 2.
As you implement
Our team of experts will help you implement the solution by providing assistance and training.
Step 3.
Once you’re a customer
Our responsive, local support team will answer your technical questions and provide assistance to set you up for success.
Praxedo seamlessly integrates with your ERP or CRM
Sync the Praxedo Field Service Management solution to your ERP/CRM or Accounting software thanks to or full line of connectors and open APIs.
and more…
A secure and robust solution
Robust platform
200,000 synchs a day
High availability
Greater than 99.9% over 12 months
Top of the line security
Backed up on three remote servers
24/7 monitoring
Real-time test probes
The Praxedo solution was designed by humans for humans
For decision-makers
Only an innovative cloud-based solution can set you apart from the competition. Ramp up productivity for your teams and boost profitability for your business. Increase customer loyalty by making every service call an opportunity to build a stronger, long-lasting relationship.
For IT managers
An end-to-end turnkey cloud-based solution that is ISO 270001 certified and hosted in North America and Europe. The Praxedo platform seamlessly integrates with your existing information system. No more in-house maintenance or downtime during large scale-ups.
For supervisors
Supervisors with a clear overview of their operations can be agile when coordinating teams in the field, and keep in constant contact. Save precious time with smart job scheduling, plus easily share critical information with customers and contractors in real time.
For field technicians
Make their workdays better by cutting down on unnecessary trips and paperwork. With the help of convenient, embedded technology, technicians are more autonomous, efficient and always informed on schedule changes through their mobile app.
Your most frequently asked questions
What are the key features of the Praxedo app?
Praxedo’s top three features include work order management, detailed job instructions for field technicians and optimised scheduling. But the list goes on…
Which industries does the Praxedo Field Service Management platform cater to?
Praxedo is a remote management solution ideal for companies that has technicians in the field that deal with repair and maintenance or any other type of field job. Regardless of your industry Praxedo can improve your quality of service whether you belong to the telecommunications, HVAC, energy, etc.
How does Field Service Management make your company more profitable?
The key to your business’s success is to optimise schedules. It distributes the workload evenly and prevents productivity losses. Our digital solution ensures seamless, real-time job traceability and keeps everyone in the loop.
Get informed on the latest best practices for your industry
Ready to take the next step?
Get started today!
Contact us and we’ll help you schedule your next route.
Contact us and we’ll help you schedule your next route.
