Greatly improve your service quality
With Praxedo, you’ll save time planning your technicians’ routes while maximising their productivity. Digitise your work order management and keep customers happy.
All you need to improve Field Service Management and boost customer satisfaction
Provide top-notch service
If your service center isn’t digitised, you’re probably spending lots of time dealing with human error and invoicing delays.
Now that the entire world’s gone digital, so should you! Coordinate information better, speed up internal processes, and ramp up team productivity. Honour your contracts and keep customers and partners happy with our Field Service Management solution.
Create flexible digital schedules
Save time and boost technician performance and productivity in the field with the right Field Service Management software that optimises routes and simplifies admin tasks.
Leverage Praxedo’s real-time activity tracker to quickly handle emergencies and maximise employee workloads. You can keep tabs on every job, provide proof of completion, and stay in close contact with your customers. All of this will add up to higher customer satisfaction levels.
Axians tells us…
Telecommunications
200 Technicians
Before we started using Praxedo, it was all managed by hand with Excel files, emails and phone calls to monitor our work orders. Now that we have successfully implemented Praxedo, the information flows much more smoothly.
Christian Couzon
Business Unit Manager
Features that will solve your day-to-day challenges
Digitise business processes
Streamline admin tasks and reduce barriers for your team by scheduling work orders, tracking jobs in real time and sending information via the mobile app. Our centralised Field Service Management system interfaces with third-party applications like ERP, CRM, CMMS and accounting software using APIs to facilitate data processing and streamline communication with your customers.
Streamline admin tasks and reduce barriers for your team by scheduling work orders, tracking jobs in real time and sending information via the mobile app. Our centralised Field Service Management system interfaces with third-party applications like ERP, CRM, CMMS and accounting software using APIs to facilitate data processing and streamline communication with your customers.
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Ramp up productivity
Our synchronised Field Service Management software eliminates useless tasks and inefficient travel times, so you can make the best use of technicians’ time and invoice customers faster. Your techs will be more productive and have more free time to provide additional services.
Our synchronised Field Service Management software eliminates useless tasks and inefficient travel times, so you can make the best use of technicians’ time and invoice customers faster. Your techs will be more productive and have more free time to provide additional services.
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Improve work order traceability
Our Field Service Management solution builds customer job history and sends real-time notifications on work progress. When your techs add photos to their reports, they’ll be tagged with location, date and time so you have proof that the work was completed.
Our Field Service Management solution builds customer job history and sends real-time notifications on work progress. When your techs add photos to their reports, they’ll be tagged with location, date and time so you have proof that the work was completed.
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Make customers happier
Your company must be responsive in the event of an emergency especially if it wants to gain trust from customers and contractors. They also expect you to arrive on time, solve issues quickly, and provide top-notch service all around. To maintain this level of service and honour your contracts, you need a cloud-based Field Service Management platform with powerful feature sets to manage your business more efficiently. It’s the only way you’ll be able to live up to customer expectations.
Your company must be responsive in the event of an emergency especially if it wants to gain trust from customers and contractors. They also expect you to arrive on time, solve issues quickly, and provide top-notch service all around. To maintain this level of service and honour your contracts, you need a cloud-based Field Service Management platform with powerful feature sets to manage your business more efficiently. It’s the only way you’ll be able to live up to customer expectations.
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Your most frequently asked questions
How much does Praxedo’s platform cost?
Praxedo offers flexible plans based on the features you select, your budget, and your business needs. Plans start at £35 per user per month.
What is Field Service Management?
Field Service Management consists in the coordination of field service operations. Basically, that includes scheduling work orders, dispatching service technicians, tracking labor time and job status, and invoicing the completed jobs. Handle customer requests, assign work orders, optimise routes, get job reports with Praxedo’s best-of-breed Field Service Management platform.
How does synchronised Field Service Management work?
Synchronised Field Service Management works through cloud-based Field Service technology It synchronises the work order schedule set for each technician and automatically updates the job’s details in their mobile app.
Field Service Management best practices
Articles from our experts
Ready to take the next step?
Get started today!
Contact us and we’ll help you schedule your next route.
Contact us and we’ll help you schedule your next route.
