PraxedoOur industries Energy & Utilities

Energy and water utilities professionals: easily manage your field operations

Improve your field workforce’s productivity and performance with smart software for energy and water utilities Field Service Management.
Energy and Water Utilities - Field Technician - Praxedo FSM Software

Praxedo: Field Service Management software for energy and water utilities

With our innovative Field Service Management solution, jobs assigned to your technicians are easy to complete – from utility network maintenance to service calls from consumers at the energy supply level!

Keep water, gas and electricity flowing

Do you work in the water and energy utility sector? Then you’re under constant pressure to make sure the population has an uninterrupted supply of drinking water, electricity or gas.

It’s time to lighten your workload and streamline work order management with a smart solution designed for energy and water utilities.

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Energy Utilities - Field Technician

Manage energy and water utilities jobs that align with industry standards

Looking for energy and utilities management software that will help you manage service calls?

Praxedo’s Field Service Management solution is a powerful tool that improves productivity, optimises scheduling for high volumes of complex service calls and empowers your technicians.

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FSM Praxedo solution - Mobile App - User interface

Why you can trust Praxedo

It improves
customer communication using real-time notifications
It streamlines
management of work orders
It adapts easily
to complex organisations (multiple divisions and sectors)
It improves
quality of data collected with IoT
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Essential features for energy and water utilities professionals

Maximise technician workloads

Maximise technician workloads

One of the major benefits of the Praxedo solution is its scheduling functionality that makes it easy to dispatch technicians efficiently. Use the SmartScheduler to quickly and automatically manage a large number of energy and water utilities work orders. It saves loads of time by analysing your team’s skills, time requirements, customer asset availability and location, then instantly optimises their dispatch. Open time slots will be a thing of the past. Your technicians will be assigned the best-fit appointments as close as possible to their current location for better service quality, improved responsiveness and maximum profitability. You’ll […]
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One of the major benefits of the Praxedo solution is its scheduling functionality that makes it easy to dispatch technicians efficiently. Use the SmartScheduler to quickly and automatically manage a large number of energy and water utilities work orders. It saves loads of time by analysing your team’s skills, time requirements, customer asset availability and location, then instantly optimises their dispatch. Open time slots will be a thing of the past. Your technicians will be assigned the best-fit appointments as close as possible to their current location for better service quality, improved responsiveness and maximum profitability. You’ll make the best use of their time! Praxedo is also useful for combining recurring tasks and service calls/emergencies


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Send real-time information about jobs

Send real-time information about jobs

Tracking your workforce activity in the field in real time is critical. Seeing technician progress throughout the work day helps dispatchers manage customer requests and give them real-time updates on job status. With Praxedo’s mobile app, your technicians will always have their schedules up-to-date with just a few taps. They’ll also be able to see the work order history for context during their next visit. They won’t have to go to the office to fetch their instructions and can avoid unnecessary trips.

Tracking your workforce activity in the field in real time is critical. Seeing technician progress throughout the work day helps dispatchers manage customer requests and give them real-time updates on job status. With Praxedo’s mobile app, your technicians will always have their schedules up-to-date with just a few taps. They’ll also be able to see the work order history for context during their next visit. They won’t have to go to the office to fetch their instructions and can avoid unnecessary trips.


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Get the most from your equipment and teams

Get the most from your equipment and teams

Praxedo helps you get the most out of your equipment and your team by tracking technician availability, service call progress and equipment use for optimised scheduling and better-managed job sites.
Praxedo can schedule multiple assignments within the same service order and allows you to easily create and configure recurring visits. Technicians working together can clearly follow the steps stated on their app. Equipment and tools are assigned to the technicians with the most training so they can be used more effectively. Use Praxedo to create a group teams together for large priority projects, and assign work orders to each team […]
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Praxedo helps you get the most out of your equipment and your team by tracking technician availability, service call progress and equipment use for optimised scheduling and better-managed job sites.
Praxedo can schedule multiple assignments within the same service order and allows you to easily create and configure recurring visits. Technicians working together can clearly follow the steps stated on their app. Equipment and tools are assigned to the technicians with the most training so they can be used more effectively. Use Praxedo to create a group teams together for large priority projects, and assign work orders to each team member based on their skills and responsibilities.


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Connect your ERP/CRM/Accounting software to your energy Field Service Management solution

Praxedo seamlessly connects to your information system thanks to a wide range of ERP/CRM/accounting software standard connectors or our open APIs.
Your most frequently asked questions about energy and water utilities Field Service Management

Your most frequently asked questions about energy and water utilities Field Service Management

How does Praxedo optimize technician routes for the energy and utilities industry?

Energy and utilities networks maintenance is a top priority and field resources must be adequately dispatched to reach the highest level of performance. Praxedo’s Smart Scheduler module automatically optimizes technician routes while taking into account multiple variables, including skills, service locations, trips, work order types, and the equipment involved.

What features does the Praxedo app have for energy and utility industry professionals?

Praxedo’s easy-to-use features make work simpler and more enjoyable for professionals in the energy utilities industries. These include route optimization with the Praxedo’s Smart Scheduler, Advanced scheduling , job tracking and more.

How is utility network maintenance work changing?

Recently, this industry has undergone a digital transformation of their business processes. To accommodate, the right Field Service Management software must be able to tackle the challenges specific to their industry.

Ready to take the next step?

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Contact us and we’ll help you schedule your next route.
Ready to take the next step?