Why choose Praxedo?
In addition to being an industry-recognised Field Service Management software over the last few years, Praxedo is first and foremost a team of customer-focused individuals dedicated to helping our clients succeed.
Our mission
We want to transform the way field service companies work.
We believe that technology can radically change the way field service teams work, by making them more agile and connected, so they can be more efficient and improve their quality of service.
Our goal is to optimise technicians’ routes, reduce travel times and mileage, and remove paperwork from the service process.
We want to provide our customers with a technology that improves their business processes, streamlines their operations and simplifies work for their field technicians. Our software frees up valuable time and eliminates stress, so technicians can be more autonomous, efficient, productive and feel empowered.
We want to make the best technology available to as many field service companies as possible, regardless of their size or industry.
Who we are
We are two driven entrepreneurs who believed, at a very early stage, that cloud-based and mobile technologies would transform the field service industry.
We wanted to provide our customers with the easiest-to-use software solution out there. A platform solely dedicated to managing field services. We truly believe in the value of a fully customisable, all-in-one software product created specifically for service organisations. We have always stayed true to our vision.
Thanks to our cloud-based field service software, customers are able to reduce their costs drastically and speed up implementation timelines significantly. This allows them to concentrate on their work rather than on their systems.
As a “best-of-breed” technology highly specialised in Field Service Management, Praxedo conveniently integrates with most of ERP, CRM, and accounting software that don’t always address the challenges of field services. With its open APIs, Praxedo can offer an integrated field service system with any third-party application.
We’ve built a strong team from the ground up, dedicated to customer service and agile innovation.
We actively listen to our customers and integrate their needs into our product development strategy. Every one of our software updates aligns with our customers’ expectations. We are committed to the following promise: To focus solely on the added value that Praxedo brings to field service operations.
Our company always strives to provide better efficiency and performance to all of our customers, and we are thankful for the trust they place in us.
The long-term and solid relationships between Praxedo and its customers has allowed us to grow exponentially year after year.
A team with strong human values
At Praxedo, we believe that the best technology goes hand in hand with strong human values. These values are at the heart of the custom service we provide to each of our customers throughout their journey. 95,3% of Praxedo employees love our company culture (according to the Happy at Work 2022 index). We want to share these values with all of our stakeholders, especially our customers.
Diversity
Each person is respected for who they are and the unique skills, values, and passions they bring to the table.
Work & Fun
We’re happy to come to the office every day, in an environment that values balance between work and personal life.
Teamwork
Availability, simplicity, and collaboration form the core of our working relationships.
Trust and Autonomy
Each person is free to manage their own schedule and should be able to measure their individual impact against the success of the company as a whole
Creativity
We never copy. We’ve created a software solution that best meets the expectations of our customers.
Inclusive vision
Our course is laid out, we know where we’re going, our mission is clear, and all of our colleagues share our vision.
We’re changing the game
Reducing our customers’ carbon footprint
Praxedo plays a key role in helping customers reduce their impact on the environment. Lean on us to help you be more socially responsible.
A responsible company
We’re also changing the game through our other commitments. Our corporate responsibility goals have been with us since the beginning. For us, responsibility is a state of mind that guides our every decision.
Business ethics
At Praxedo, employee well-being isn’t just a promise, it’s a way of life. The way we think about business also guides our approach to the customer experience. The same goes for reducing our company’s energy and resource consumption. We’re always looking for practical, local solutions.
Strong CSR initiative
We still have a long way to go, but we’re on the way to creating a strong Corporate Social Responsibility initiative to make the world a better place.
A forward-thinking company
Over the past 5 years, Praxedo has been growing over 30% each year
We are pursuing our goal to become the world leader in ERP-independent, cloud-based Field Service Management solutions.
At Praxedo, our ambition is to continue to expand internationally while staying true to our roots.
We’ve opened offices and hired teams across several countries to strengthen our local presence in: the United States, Canada, France, the United Kingdom, Germany, Spain, and the list keeps growing.
We’ve grown significantly between 2018 and 2022 and have invested heavily in R&D (50% of our employees) and continue to recruit new talent in North America and Europe. Today, our company has over 160 employees worldwide.
Every year since 2016, Praxedo has been included in Gartner’s Magic Quadrant for Field Service Management. We have been recognised for our scalability and unmatched implementation times.
