The Field Service Management blog
Praxedo’s blog: news, insights and thought-leadership
Discover industry best practices for Field Service Management, building deeper customer relationships, facilitating the technician’s job, and more!
Discover industry best practices for Field Service Management, building deeper customer relationships, facilitating the technician’s job, and more!
- Maintenance
- Artificial Intelligence
- Customer Satisfaction
6 predictions for field service management in 2020
Every year, people make predictions. This year, we can expect to see artificial intelligence and blockchain technologies mature and 5G technology emerge. We’ll also see a transition to more sustainable energy sources and a stronger focus on the employee experience. Here’s a closer look at what you can expect. 1. Predictive maintenance matures […]
March 11, 2020
5 min. read
-
- Secteurs d’activité
- Field Service Management
- Software
- Safety
Pest control and disinfection: choosing the right field service management software
Februar 26, 20205 min. read
-
- Field Service Management
- Technician
- Customer Satisfaction
- Technicien
- Customer satisfaction
- Work orders
How to “manage” angry customers in field service management
Februar 20, 20205 min. read
-
- Field Service Management
- Optimization
- Customer Satisfaction
- Work orders
Field service management: 5 bad practices to abandon in 2020
Februar 5, 20206 min. read
-
- Field Service Management
- Software
- Optimization
- Software
Deploying field service management software: 3 major mistakes to avoid
January 22, 20205 min. read
-
- Field Service Management
- Technician
- Optimization
- Work orders
5 tips for better field service scheduling
January 8, 20206 min. read
-
- Field Service Management
- Technician
- Productivity
- Optimization
- Work orders
5 Tips for Better Field Service Scheduling
January 8, 202013 min. read
-
- Field Service Management
- Software
- Customer Satisfaction
10 good reasons to use field service management software
December 25, 20197 min. read
-
- Maintenance
- Technician
- Productivity
- Recrutement
The ideal qualities in field technicians
November 27, 20195 min. read
-
- Secteurs d’activité
- Maintenance
- Optimization
- Technicien
- Service
Why maintenance is so important in the air conditioning industry
September 3, 20195 min. read
-
- Field Service Management
- Technologies
- Software
- Big Data
- Customer satisfaction
Why field service management solutions need chatbots?
August 15, 20196 min. read
-
- Optimization
- Service
- Work orders
Real-time and responsive: The new standard for after-sales service
August 8, 20196 min. read
-
- Field Service Management
- Software
- Work orders
- Optmisation
3 ways to simplify Field Service Management
July 9, 20195 min. read
-
- Secteurs d’activité
- Maintenance
- Technician
- After-sales service
- Work orders
Maintenance challenges in the retail industry
June 19, 20195 min. read
-
- Mobility
- Field Service Management
- Technician
- Mobile App
- Mobile app
7 reasons to give field service technicians a mobile app
May 28, 20195 min. read
-
- Mobility
- Field Service Management
- Technologies
- Cloud
- Work orders
Reducing the carbon footprint of field service management
May 7, 20195 min. read
-
- Analytics
- Software
- Field Service Management
- Work orders
How to streamline field service management
March 12, 20195 min. read
-
- Maintenance
- Technician
- Technologies
- Productivity
Using virtual reality to recruit and train service technicians
March 5, 20196 min. read
-
- Field Service Management
- Software
- Optimization
- Software
Field service management software: the key to turning technicians into super technicians
Februar 26, 20195 min. read