Praxedo About us Our vision

Why choose Praxedo?

In addition to being an industry-recognised Field Service Management software over the last few years, Praxedo is first and foremost a team of customer-focused individuals dedicated to helping our clients succeed.
Praxedo founders

Our mission

We want to transform the way field service companies work.

We believe that technology can radically change the way field service teams work, by making them more agile and connected, so they can be more efficient and improve their quality of service.

Our goal is to optimise technicians’ routes, reduce travel times and mileage, and remove paperwork from the service process.

We want to provide our customers with a technology that improves their business processes, streamlines their operations and simplifies work for their field technicians. Our software frees up valuable time and eliminates stress, so technicians can be more autonomous, efficient, productive and feel empowered.

We want to make the best technology available to as many field service companies as possible, regardless of their size or industry.

Who we are

Integrated mobility from the start

We are two driven entrepreneurs who believed, at a very early stage, that cloud-based and mobile technologies would transform the field service industry.

We wanted to provide our customers with the easiest-to-use software solution out there. A platform solely dedicated to managing field services. We truly believe in the value of a fully customisable, all-in-one software product created specifically for service organisations. We have always stayed true to our vision.

Thanks to our cloud-based field service software, customers are able to reduce their costs drastically and speed up implementation timelines significantly. This allows them to concentrate on their work rather than on their systems.

As a “best-of-breed” technology highly specialised in Field Service Management, Praxedo conveniently integrates with most of ERP, CRM, and accounting software that don’t always address the challenges of field services. With its open APIs, Praxedo can offer an integrated field service system with any third-party application.

Praxedo team members
Our customers at the heart of our products

We’ve built a strong team from the ground up, dedicated to customer service and agile innovation.

We actively listen to our customers and integrate their needs into our product development strategy. Every one of our software updates aligns with our customers’ expectations. We are committed to the following promise: To focus solely on the added value that Praxedo brings to field service operations.

Our company always strives to provide better efficiency and performance to all of our customers, and we are thankful for the trust they place in us.

The long-term and solid relationships between Praxedo and its customers has allowed us to grow exponentially year after year.

Praxedo team member & customer

A team with strong human values

At Praxedo, we believe that the best technology goes hand in hand with strong human values. These values are at the heart of the custom service we provide to each of our customers throughout their journey.
According to the 2024 Great Place to Work survey, 82% of our employees say that Praxedo is a great place to work.
LONG-TERM VISION
By anticipating the rise of mobile technology as early as 2005, Praxedo was able to make this foundational vision the key to its success in the FSM sector, becoming a recognized leader.
CUSTOMER CENTRIC
We support our clients in their quest for performance by providing them with cutting-edge technology and the best of our expertise.
QUALITY FIRST
The pursuit of excellence is at the heart of our work, from every line of code to our events, and we validate this commitment through recognized certifications.
BETTER TOGETHER
We move forward together through teamwork and co-construction, fostering open communication and a sense of camaraderie.
RESPECT FOR PEOPLE
As a committed employer, we ensure that everyone is respected by promoting a healthy work-life balance and fair, equitable management practices.
POSITIVE IMPACT
We are committed to making a positive social, societal, and environmental impact, both through our solution and our eco-friendly internal practices.
We’re changing the game

Reducing our customers’ carbon footprint

Praxedo plays a key role in helping customers reduce their impact on the environment. Lean on us to help you be more socially responsible.

A responsible company

We’re also changing the game through our other commitments. Our corporate responsibility goals have been with us since the beginning. For us, responsibility is a state of mind that guides our every decision.

Business ethics

At Praxedo, employee well-being isn’t just a promise, it’s a way of life. The way we think about business also guides our approach to the customer experience. The same goes for reducing our company’s energy and resource consumption. We’re always looking for practical, local solutions.

Strong CSR initiative

We still have a long way to go, but we’re on the way to creating a strong Corporate Social Responsibility initiative to make the world a better place.

A forward-thinking company

A global leadership goal

Over the past 5 years, Praxedo has been growing over 30% each year

We are pursuing our goal to become the world leader in ERP-independent, cloud-based Field Service Management solutions.

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Praxedo meeting
Global strategy, local presence

At Praxedo, our ambition is to continue to expand internationally while staying true to our roots.

We’ve opened offices and hired teams across several countries to strengthen our local presence in: the United States, Canada, France, the United Kingdom, Germany, Spain, and the list keeps growing.

Praxedo local team
Investments to reach our goals

We’ve grown significantly between 2018 and 2022 and have invested heavily in R&D (50% of our employees) and continue to recruit new talent in North America and Europe. Today, our company has over 180 employees worldwide.

Every year since 2016, Praxedo has been included in Gartner’s Magic Quadrant for Field Service Management. We have been recognised for our scalability and unmatched implementation times.

Praxedo R&D team

Ready to take the next step?

Let’s find the best solution for your needs.