Praxedo named in the Gartner 2019 Magic Quadrant for Field Service Management
For the third time in a row, Praxedo has been positioned in the Gartner Magic Quadrant for Field Service Management, April 2019*.
The Magic Quadrant report describes the market for field service management, evaluating the completeness of vision and the ability to execute of the vendors.
A flexible solution for international markets
“We see our presence in the Gartner Magic Quadrant for Field Service Management as validating our strategic direction,” says Jean de Broissia, Praxedo co-founder and CEO. “Our innovative R&D and international marketing strategy have combined to deliver a flexible solution for clients around the world. These include users in France, Belgium, Canada, Portugal and Spain, as well as more than 100 customers in Germany alone.“
IT integration and easy-to-use interface for field technicians
The Praxedo field service management software provides an easy to deploy tool which integrates well within an evolving ecosystem including ERP, CRM, billing software. As a result, operations managers and field technicians get the independence and reliability they need.
Low deployment cost and speed of implementation
Praxedo believes that placement in the April 2019 Magic Quadrant for Field Service Management report underlines the fact that we have distinguished ourselves in the market.
“Indeed, the flexibility and openness of the Praxedo solution, and the speed of deployment are among Praxedo’s most valued strengths,” says de Broissia.
Managing technicians’ activities in the field
Praxedo believes that the mention of our cockpit module, a real-time dashboard that allows dispatchers to track work orders and performance indicators, in the Magic Quadrant report is a positive indication of the improvement it makes to service quality, revenue generation, and field technician productivity.
As Jean de Broissia explains: “The cockpit module is an optimization tool for field operations teams in service companies. It provides management with effective decision-making support, using dashboards that can be configured to a company’s business issues.“
The significant increase in our customer base during the last 12 months is a clear endorsement of Praxedo’s strategy and Praxedo is thus increasing its investments in R&D to provide a continuing stream of product enhancements.
*Gartner, Magic Quadrant for Field Service Management, Jim Robinson, 16 April 2019.
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Founded in 2005, Praxedo is a field service management software specialist. Everyday field service organizations use Praxedo’s powerful and scalable cloud-based field service solution to empower their mobile workforce. A highly effective, turnkey field service management solution, Praxedo has the shortest implementation times on the market. That’s because it is an easy-to-use, fully customizable, and open platform, which interfaces seamlessly with third-party applications. Today, Praxedo has more than 800 clients of all sizes in a wide variety of industries, making it the leading provider of field service management solutions in France. The company also serves international markets with offices in Germany, Spain, Portugal, and Canada.