The current situation for retailers is complex: they are dealing with unpredictable consumer spending and a wildly competitive environment. The same goes for wholesale distributors: they are adopting innovative technologies and developing an integrated supply chain strategy to streamline their operations and gain competitive advantages.
It’s a nightmare when a freezer breaks down at a supermarket or video signage malfunctions at the point of sale. These kinds of equipment failures can have a big impact on store revenue so service calls need to be responded to urgently.
That’s why retailers and distributors alike need to ensure that corrective and preventive maintenance of business-critical equipment is reliably performed by staff members or by specialised subcontractors.
In this industry, the interworking of contractors and subcontractors is paramount. That’s where the Praxedo field service management solution makes all the difference.
Ideal for maintenance planning, Praxedo allows internal technicians and maintenance subcontractors to work together seamlessly. Using the Praxedo geolocation and mapping features, field technician activities can be managed in real time. Plus, the significant productivity improvements are immediately visible in the Cockpit module.
Key features and benefits include: