Manufacturers and distributors of medical equipment are subject to stringent regulations in an increasingly competitive economic environment. When operating in healthcare, one of the most demanding industries, the creation of a trusted relationship with customers – hospitals, clinics, medical practices and healthcare centres – is essential.
This trust is built on the ability to provide the highest quality after-sales service including maintenance plans. Responsiveness to urgent service calls or installations is also key. What’s needed is a consolidated and real-time view of field technician activities.
Robust, innovative, fully configurable and with unparalleled functionality, the Praxedo field service management software is ideal for scheduling service calls and maintenance tasks of medical equipment.
Using Praxedo, scheduling recurrent jobs to perform preventive maintenance is easy and enables more streamlined operations. The immediate results are increased productivity and time savings. Automated processes and paperless/electronic service reports also enhance communication among field teams, customer service and customers.
Key features and benefits include: