New technologies, including the Internet of Things (IoT), are profoundly changing the electric and gas utilities industry around the world. All the major players have invested in smart grid technologies, including smart meter programs. There are two dimensions to the field service management for energy:
Able to seamlessly manage both job types, Praxedo is a robust and flexible platform designed specifically to handle large volumes of work orders of all types. In fact, each type of work order can be associated with a specific business report using the powerful form designer feature.
Additionally, the mobile app supports technicians wherever they are throughout their workday — online or offline — to maximise efficiency and responsiveness.
Praxedo allows utility companies to save large amounts of time when scheduling. In just a few clicks, the dispatcher can plan their field teams’ workload while taking into account multiple constraints (e.g. skills, geolocation, travel time).
Key features and benefits include:
Field Service Management in the UK Microgeneration and Small-scale Renewable Energy Market: Opportunities for digitisation