Using robots for maintenance
Today, a growing number of robots are being used to inspect industrial equipment in areas that are difficult or dangerous for humans to access. Robots […]
Today, a growing number of robots are being used to inspect industrial equipment in areas that are difficult or dangerous for humans to access. Robots […]
Every year, people make predictions. This year, we can expect to see artificial intelligence and blockchain technologies mature and 5G technology emerge. We’ll also […]
Companies that specialize in pest control and disinfection are increasing the number of on-site services they provide, from diagnostics to preventive and curative measures. Using […]
Going digital, optimizing technicians’ routes, using eco-friendly, hosted solutions…there are a number of initiatives that allow maintenance companies to help protect the environment. Unfortunately, […]
Smart cities are loaded with sensors in urban infrastructure and street furniture. And they all need predictive maintenance. As cities evolve to 5G and […]
The beginning of the year is always a time for resolutions. But this year, you’re going to stick to all of them. You’ll get a […]
Due to the potential environmental and health consequences, air conditioner installations and maintenance must be completed according to a specific set of rules. For […]
At some point, every growing service company has to consider outsourcing part of its field operations. They’re facing many challenges: reducing costs, increasing agility in […]
Because maintenance technicians are always on-the-move, they’re particularly vulnerable to threats from hackers. When a cybersecurity policy is implemented, it must include awareness measures and […]
On-site maintenance technicians are regularly called upon to meet with extremely stressed customers. The key for technicians is to know which behaviors to adopt and […]
Scheduling field service activities is a subtle art that must consider a large number of factors. The latest generation of field service management software […]
Due to the nature of their jobs, maintenance technicians are exposed to many risks. Outsourcing maintenance makes managing their safety even more complex. Here are […]
Breakdowns and downtime affect the productivity and efficiency of almost every business activity. The bigger the business, and the more complex its infrastructure, the more […]
Managing technician mobility is a challenge for every service company. Unexpected events and emergencies happen all the time, adding complexity that makes schedule creation and […]
Blockchain technology traces the entire life cycle of service calls to help field service providers improve customer satisfaction and avoid disputes over compliance with contractual […]
With the growth of Building Information Modeling (BIM), the Internet of Things (IoT), artificial intelligence (AI) and augmented reality (AR), the construction industry is experiencing […]
Providing services for water management and sanitation systems is a challenging business with a wide range of requirements. Wastewater must be collected and disposed of, […]
Meticulous, punctual, pleasant … the ideal field technician brings a number of interpersonal skills to their role. They’re also able to adapt to using a […]
A growing number of companies have realized that switching to predictive maintenance helps them reduce operating costs and extend equipment lifespan. As a result, there […]
Managing service activities in the field can quickly become very complex. As you send more technicians to more customer sites, disjointed communications and cumbersome administration […]